Protecting the brand can become a dangerous adventure involving corporate blue, approved fonts, and several increasingly nervous marketing executives.
Somewhere in Britain, a marketing executive is staring at a perfectly good campaign idea.
It’s creative. It’s interesting. It might even persuade somebody to buy something.
Naturally, they’re terrified.
Not because the campaign is controversial.
Not because the budget is enormous.
But because they’re not entirely sure whether the proposed illustration complies with paragraph 14.7 of the company’s brand guidelines.
And nobody wants another meeting with the Brand Compliance Committee.
Welcome to the strange world of corporate marketing, where creativity is encouraged, provided it’s approved in advance.
The Brand Guidelines Have Become Sentient
Brand guidelines are supposed to be helpful. They establish a consistent identity, explain how to use logos and colours, and keep Dave from Sales from producing an exhibition banner featuring six different fonts and a photograph of a handshake.
All very sensible.
But something peculiar happens when guidelines become increasingly complicated.
People stop treating them as guidance.
They start treating them as law.
Suddenly, every creative decision requires permission.
Every unusual idea raises concerns.
And the marketing department begins operating like nervous museum curators protecting an extremely fragile vase.
The brand is no longer something to develop. It’s something everyone fears breaking.
The Terrifying Prospect of Doing Something Different
Imagine a marketing team discussing a new campaign.
Someone suggests using humour. Silence.
Someone else proposes a more unusual visual style. An uncomfortable cough.
Then a junior designer, clearly unfamiliar with the organisation’s internal politics, suggests trying something genuinely different. The room freezes.
Eventually, someone says the three words that have extinguished more creative enthusiasm than an unexpected PowerPoint presentation on a Friday afternoon.
“That’s not on-brand.”
Nobody asks why.
Nobody questions whether the idea might actually work.
The campaign is quietly abandoned, and everyone returns to producing something that looks reassuringly similar to the previous seventeen campaigns.
Another crisis successfully avoided. Unfortunately, so was the opportunity to be noticed.
Consistency Isn’t the Same as Repetition
Here’s where things become slightly ridiculous.
Businesses spend enormous amounts of money trying to make their brands distinctive.
Then they introduce processes that prevent anyone from doing anything distinctive.
It’s rather like buying a sports car and insisting it never exceeds 20mph because the tyres might wear out.
Brand consistency should make your business recognisable, not make every piece of marketing interchangeable.
Your brand can maintain its personality while exploring different creative ideas.
It can use humour without becoming unprofessional.
It can experiment with photography, storytelling and campaigns without abandoning its identity.
And, rather remarkably, it can occasionally surprise people without civilisation collapsing.
When Nobody Wants to Make a Decision
The real problem often isn’t the guidelines themselves.
It’s the culture surrounding them.
When employees believe they’ll be criticised for experimenting, they naturally choose the safest option.
Ideas are diluted.
Campaigns pass through endless approval processes.
And marketing becomes an elaborate exercise in ensuring nobody can be blamed for anything.
The result is perfectly compliant communication that achieves very little.
Every stakeholder is satisfied.
Every box has been ticked.
Every shade of corporate blue is correct.
Meanwhile, customers have wandered off to look at something more interesting.
Your Brand Shouldn’t Need a Permission Slip to Be Interesting
Good brand guidelines create confidence. They give people enough direction to make sensible decisions without requiring a committee meeting every time someone suggests a new headline.
They explain what makes the brand distinctive while leaving room for imagination.
And they help marketing teams distinguish between a genuinely inappropriate idea and one that’s simply unfamiliar.
The best way to protect a brand isn’t to prevent it from changing; it’s to keep it relevant, recognisable, and worth noticing.
If your marketing department cares more about upsetting the brand guidelines than engaging customers, something has gone rather wrong.
And perhaps it’s time to remind everyone that the guidelines are supposed to work for the brand.
Not the other way around.
Your Brand Doesn’t Need to Wear the Same Jumper Every Day
If your marketing team gets a nervous twitch whenever someone mentions creative experimentation, Episode 16 of The Overthinker’s Guide to Modern Marketing Podcast might reassure you.
In The Myth of Brand Consistency – Why Your Brand Doesn’t Need to Wear the Same Jumper Every Day, I explore why consistency doesn’t mean sameness, how brands can remain recognisable without becoming predictable, and why creativity shouldn’t be sacrificed on the altar of corporate identity.
Because a strong brand should give your marketing team the confidence to be creative. Not make them afraid to move the logo three pixels to the left.







